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If you changed your mind about your purchase and no longer want the item, you may return it to Cocomelon Enterprise Pty Ltd t/a Sunprofit within 30 days of delivery, subject to the conditions below.
To qualify for a return, the item must:
If the returned item does not meet these requirements, Sunprofit may decline the return and send the item back to you. In some cases, additional collection or re-delivery charges may apply.
Once we receive your returned item, we will inspect it. If the return is approved, Sunprofit may, at its discretion and subject to applicable consumer laws, offer you one of the following:
Refund processing times may vary depending on your bank or payment provider.
Returns for change of mind may not be accepted for:
This change-of-mind return policy applies only where the product is returned in accordance with the above conditions. It does not affect your rights in relation to items that are incorrect, damaged on delivery, missing parts, or defective, which are handled under separate sections of Sunprofit’s Returns Policy.